CCTV & Security Systems

CCTV Maintenance & AMC

Cameras that keep recording, every day.

Regular preventive maintenance and fast repairs for your CCTV system, so every camera stays clear, every recording is saved and footage is there when you need it.

CCTV Maintenance & AMC
Scheduled visitsPreventive checks on a set calendar
Image checksLenses cleaned, angles and focus set
Recording checksStorage and footage verified
Fast repairsQuick response when cameras fail

Service overview

What's included

CCTV systems quietly degrade: lenses get dirty, drives fail and cameras drift. Our maintenance keeps your system reliable and your footage usable.

  • Scheduled preventive visits
  • Lens cleaning, angle and focus checks
  • Recorder and hard drive health checks
  • Recording and playback verification
  • Firmware updates and time sync
  • Visit reports and fault repairs

Problems we prevent

Most CCTV failures are found too late

Problems usually go unnoticed until you need footage that isn't there. Regular checks catch them first.

Common causeWhat we do
Blurry or dark imagesDirty lenses, moved cameras, failing IR lightsClean lenses, re-aim and re-focus, test night vision
Gaps in recordingsFailing hard drives, full storage, recorder errorsCheck disk health, storage and recording schedules
Camera offlineLoose cables, PoE or power faultsTest cabling and power; repair or replace
Wrong date and timeRecorder clock driftingSet automatic time sync so footage is usable as evidence
Can't view remotelyNetwork, app or password changesRestore secure remote access and update the app

Part of our AMC

Add CCTV to one annual contract

Combine CCTV maintenance with your IT network, access control and other systems under one Annual Maintenance Contract.

Team reviewing a maintenance report

Key features

Maintenance that keeps footage reliable

Image quality checks

Every camera checked for clarity, angle, focus and night vision.

Recording verification

Footage checked to confirm every camera is recording as scheduled.

Recorder health

Hard drives, storage capacity and recorder errors checked.

Firmware & time sync

Updates applied and clocks synchronised for accurate evidence.

Cabling & power

Connections, PoE and power supplies tested.

Corrective support

Fast response and repair when a camera or recorder fails.

How we deliver

How CCTV maintenance works

Every step ends with something you can check, so you always know where the project stands.

  1. STEP 01

    System audit

    We inspect every camera and recorder and list issues.

    Audit report
  2. STEP 02

    Plan agreed

    Visit frequency and coverage set under your AMC.

    Maintenance plan
  3. STEP 03

    Preventive visits

    Cleaning, checks, updates and recording tests.

    Completed checklist
  4. STEP 04

    Fault support

    Call us when something fails; we respond and repair.

    Service record
  5. STEP 05

    Reports

    Each visit documented with recommendations.

    Visit report

FAQs

Questions we hear most

About CCTV maintenance visits, repairs and contracts.

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Can you maintain CCTV installed by another company?

Yes. We start with an audit, fix any urgent issues and then bring the system under a maintenance contract.

How often should CCTV be maintained?

Most sites benefit from visits every three to six months, and busier or outdoor sites more often. We recommend a schedule after the audit.

Are replacement cameras and hard drives included?

Labour is covered under the contract terms. Replacement parts are quoted separately for your approval.

Can CCTV be part of a wider AMC?

Yes. CCTV can be combined with IT, access control, alarms and other systems in one contract.

Let's build a smarter, safer workplace.

Share your requirements and our technical team will get in touch to plan the right solution for your site.

OFFICE

Al Nahda, Dubai, UAE

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